Refugees are similar to other lawfully admitted immigrants in many ways. They often take entry-level jobs that many native-born Americans are reluctant to do — such as work in meat processing plants, agriculture, hotel housekeeping, landscaping, and other labor-intensive fields.
One unique aspect of the U.S. refugee resettlement programs is the role of federally supported resettlement agencies, funded in part by my office at the State Department and the
Office of Refugee Resettlement at Department of Health and Human Services (HHS). These organizations — many faith-based, others secular — mobilize entire communities to welcome refugees. They connect with volunteers from churches, schools, senior groups, and civic organizations; build relationships with local employers; and even coordinate with police to help refugees understand law enforcement’s role in the U.S.
Let’s take an example: Lutheran Family Services of Boise, Idaho. They receive a limited amount of funding from the State Department and the HHS to help resettle refugees, but they also rely heavily on volunteers. These volunteers are often connected to churches, schools, senior citizens’ groups, or organizations like the Rotary Club.
The agency also needs strong connections with local employers, such as hotels, restaurants, or meatpacking plants, to help refugees find work. In addition, they must build relationships with the police. Many refugees come from countries where law enforcement is not there to help but to oppress, so resettlement agencies make a point of connecting new arrivals with local police to help them understand the important and supportive role police play in the United States.
In this way, arriving refugees help create networks within communities that extend far beyond just the newcomers themselves. Boise, Idaho, is a good example. The city actually has two refugee resettlement agencies, and refugee resettlement has become ingrained in the fabric of the community. Many people there are familiar with refugees and the organizations that support them. For instance, it’s common to see a restaurant hosting a fundraiser where the proceeds go to refugee support.
This kind of awareness fosters broader community connections and helps Boise become a welcoming place — not just for refugees, but for all immigrants. That is what sets refugee resettlement apart. These agencies, supported in part by the federal government and in part by the community, create a "welcoming fabric" that does not exist for other immigrants, who typically arrive to join family members or to take a job. Refugee resettlement, by contrast, builds community connections that make the entire community more welcoming.